RockSolid Max POS Import - Margin Master
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Margin Master Handbook
Introduction
Part I · Installing
Part II · Introducing the Main Window
Part III · Initial Configuration
Part IV · Customizing the Workspace
Part V · Basic Application Functionality
Part VI · Learning Margin Master
Part VII · Advanced Topics
Part VIII · Updates, Troubleshooting & Help
Part III · Chapter 7 — Point of Sale: Connect, Configure, Import, TroubleshootUpdated 2026-10-06

RockSolid Max POS Import

What is this?

RockSolid Max imports your store's inventory and sales data from the text files exported by the RockSolid Max POS system. Note: RockSolid Max is completely separate from the standard RockSolid POS -- the two systems produce different exports and are set up differently in Margin Master.

VPN tunnel required for direct database connections. When RockSolid Max (RSMax) is configured to pull data directly from the ECI-hosted database instead of a local export file, ECI requires an active site-to-site VPN tunnel between the store and ECI. There are no work-arounds — without the tunnel, Margin Master cannot connect even with valid credentials. This does not apply to file-based imports. See ECI VPN Requirement for setup details.

Margin Master reads the standard export your point of sale produces; support confirms the layout with you at setup.

How Import Works

RockSolid MAX tab

  1. Add Connection - one card per store database.
  2. Restore from Cloud...
  3. Open Store Manager...
  4. The connection card - Store #, Host/IP, Database, Username, Password, Active, Use Group/Section for Dept/Class, Exclude Stores.
  5. Test / Delete.

For a file-based import:

  1. Export your data from RockSolid Max. The file should be named with a Data.txt suffix (e.g., StoreData.txt).
  2. Place the file in the configured import folder.
  3. Margin Master reads the file and loads the data into its database.
  4. The data is ready for the main table build.

Tips

Make sure your export file ends with Data.txt (e.g., MyStoreData.txt). Margin Master looks for this name when scanning for import files.

Leading zeros in store numbers are trimmed automatically. Store 00123 becomes 123.

Do not confuse RockSolid Max with the standard RockSolid POS import. They are completely different systems with different exports.

Common Questions

Q: Is RockSolid Max the same as RockSolid? A: No. RockSolid Max and RockSolid are completely separate POS systems. They produce different exports and have different configuration options in Margin Master. Make sure you select the correct POS type in your store settings.

Q: My file has GROUP and SECTION but I want to use CLASS and DEPARTMENT instead. A: Margin Master builds Department and Class from your export's Group and Section by default. If you need a different mapping, contact Margin Master support.

Q: Why are there duplicate records being removed? A: If the RockSolid Max export lists the same item more than once, Margin Master keeps a single copy. Nothing else is dropped from your data.